Travel Agent, Cruises, Travel, Group Getaways, Hotel, Flights, Packages, Nationwide Travel Agency
We are always ready to help you find that perfect vacation and we never charge any fees for this service. We meet or beat Competitors prices and we provide extra value because we are family owned and would like to have you book your next vacation with us
John and Dawn Miller believes in PERSONAL service for every client and we are small enough to give 100% while providing Great Pricing on all travel as we are part of a larger purchasing group which buys up more rooms and cabins and space on CRUISES, HOTELS, RESORTS, CAR RENTALS, ALL-INCLUSIVES, and more.
We also provide great value to you as we constantly check availability, deals and specials to post and send to you as they change, so call us with details and your wishes and we start searching and return back to you promptly with all PACKAGES
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Interview Q&A
How long have you been in business?
Over 8 years now and I still love what I do. I want all my customers to be as happy as they can be and to like what I do for them. I don't live on 1 time customers, I live on repeat business from previous and new clients. That's why I work for them. We will be the only person you have to talk to and when you call back it will be us who answers. Others will tell you " Oh, He/She don't work here anymore " We will always be available
What is your primary product or service?
All kinds of Travel to all destinations. All-Inclusive Resorts, Caribbean Island Vacations, Florida, Cruises and Travel of All Kinds and to All Places. Can I do it ? Yes as I am associated with over 4000 other Travel Professionals who help me if needed and if I need answers they are there to help me. I can't know every destination but within our group somebody knows the answers, We are Nationwide Partners and Licensed.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
We (husband and wife) love to Travel a Lot so why not work at something you like. We enjoy booking Travel and Cruises for others because we know that they will be happy with our help and become our best customers for life. It cost no more to book your Travel with us then with any other online site but we search for the best for you within your budget.
How do you differentiate yourself from other businesses in your category and area?
Because we care about what we do, Have a Knowledge of our products, Interested in making the trip MATCH the customers Personality and want customers to return to us after every trip READY to book again. We work harder to give our best. We are over 4000 strong agents and it also gives us buying power. We give honest pricing with no crazy math to try to fool you like some do. If you think you have a good price, Call us and we will match it or beat it.
How many locations do you have and do you have plans to expand?
2 Locations and we have no Plans to get too big and lose track of our customers and their needs
Provide detailed directions to your location
We do most of our work online with all customers. We have a small office and we really care about all of our customers and their wishes. We are unbiased in our selections of Vacations and do not work for any one company. We will ask Questions first because we really want to know what you and your family likes, after all it's about your Vacation. We are all different in what we want in Travel and so we offer all types Depending on Personalities
What type of payments do you accept?
We accept all Major Credit Cards and Payments are made directly from you to the Vacation Supplier you choose to go with in a secure manor. We don't handle any money here and you are invoiced with each supplier within 30 minutes. We do not take cash or checks. Checks require a 10 day hold
Which areas do you service?
We serve the entire United States from our Office (mostly thru the Web and our Websites) Mostly everything is done online these days as it is the quickest way. We also maintain 4 Facebook pages to have you see us in action. You probably never see who your dealing with on the phone but you will with us. We want you to see who you are working with and someone you can trust to take care of you. We care about Vacations, Group Travel Planning, and will be there for you every step of the way. We want you Happy !!. We send videos, news and through information for your trip
Who owns your company or runs daily operations?
John and Dawn Miller ( Husband and Wife Team ) working together for 35 years and Traveled every one of them.
What are your hours of operation?
9:00 AM to 9:00 PM Daily 7 days a week and all hours by Phone, but we do sleep once in a while so leave us a message and we will return a call to you within 24 hours
What is the best compliment anyone can give you?
That they just loved the places that we sent them and that they are back to book again and again. That is our goal, to have Repeat and Happy customers that will recommend us to all their Friends and Family. We also love reviews and input
What is your favorite quote or Bible verse?
Do onto others as you would have them to do on to you
Contact John and Dawn Miller Travel and Cruise Agency:
